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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kallee Cupples

Kallee Cupples

September 18, 2024

5  out of  5
rating by Kallee Cupples
"I was lucky enough to work with Tina Shilling on getting my home insured. I was in a bind and needed insured quickly. Tina was quick to pick up my case and get me a quote. She was very thorough in her numbers and explanations. Throughout the whole process she was quick, efficient, and most importantly, kind. I would recommend her to anyone who is looking for insurance."
We responded:
"Hi Kallee, thank you so much for the review of our local insurance agency. We appreciate your kind words and are grateful that you chose to insure with State Farm in Knoxville, IA."
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Heidi S

October 31, 2022

5  out of  5
rating by Heidi S
"State Farm insurance was able to save me money from other insurance companies with my house and vehicles. Karla at the Knoxville office was awesome to work with and ran different quotes until we found the right one and the savings was better than my old company!!! Thanks State Farm and Karla!!!"
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Greg Neimeth

October 3, 2022

5  out of  5
rating by Greg Neimeth
"I have been with Jay Olson since moving to Iowa in 2008 and they have always been 100% great to work with no matter what the issue. I will never change insurance company and have been with State Farm 40 years."
We responded:
"Greg, we really appreciate the review! Thank you for trusting State Farm with your insurance needs!"
Profile photo of Tracy Jansen

Tracy Jansen

September 20, 2022

5  out of  5
rating by Tracy Jansen
"I appreciate how Karla went above and beyond to assist me. She was prompt and pointed me in the direction I needed. She encouraged me to trust the process and empowered me. It was a pleasure working with her and I look forward to doing so again."
We responded:
"Tracy, thank you for taking the time to review our local insurance agency. We appreciate you trusting us with your insurance needs!"
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Jon Suntken

August 30, 2022

5  out of  5
rating by Jon Suntken
"Awesome service and communication!!!! Tina rocks!!!!"
We responded:
"Hi Jon! We appreciate you taking the time to review our Knoxville, IA insurance agency."
Profile photo of Megan Armstrong

Megan Armstrong

August 30, 2022

5  out of  5
rating by Megan Armstrong
"Recently had some questions about coverage. Was very impressed at the amount of time and effort Tina put into providing me answers as well as options. Have always been pleased by the service I receive."
We responded:
"Hi Megan. Thank you for taking the time to review our local insurance agency!"
Profile photo of Erin Johnson

Erin Johnson

August 29, 2022

5  out of  5
rating by Erin Johnson
"I reached out to get a quote on a camper I was considering purchasing. Not only was Tina S. very quick to respond to my request for more information, but even more importantly, she was extremely knowledgeable about what coverage options I should be considering. I would highly recommend the Jay Olson agency office and Tina especially."
We responded:
"Thank you, Erin, for taking the time to review our Knoxville Iowa insurance agency!"
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kreimeyerl

July 29, 2022

5  out of  5
rating by kreimeyerl
"Karla baker is awesome really polite and easy to talk always makes handling insurance a easy time"
We responded:
"Big thanks for taking the time to review our insurance agency!"
Profile photo of Rachel Davis

Rachel Davis

July 19, 2022

5  out of  5
rating by Rachel Davis
"I have worked with Karla, Jay and Tina on several occasions and they have always taken very good care of me and ensured I have the coverages I need for my home, vehicles, and business! Highly recommend them!!"
We responded:
"Rachel, thank you for writing a review of our State Farm office. We appreciate you trusting us with your insurance needs!"
Profile photo of Heather Vander Heiden

Heather Vander Heiden

July 15, 2022

5  out of  5
rating by Heather Vander Heiden
"Tina was awesome to work with. She answered all of my questions and responded to my emails very quick. I highly recommend working with her and Jay's office."
We responded:
"Thank you for taking the time to write a review of our Knoxville, Iowa Insurance office."
Profile photo of Lucas Beebe

Lucas Beebe

June 23, 2022

5  out of  5
rating by Lucas Beebe
"We've had nothing but great experiences with State Farm as a family. Tina is/has been always great to work with!"
We responded:
"Hi Lucas, thank you for taking the time to review our State Farm office. We appreciate you!"
Profile photo of Sami Zuerlein

Sami Zuerlein

June 12, 2022

5  out of  5
rating by Sami Zuerlein
"Agents are always super positive and super nice and my favorite part is they take the time to learn about you."
We responded:
"Sami, thank you for reviewing our Knoxville, IA State Farm Insurance team!"
Profile photo of Justin Masters

Justin Masters

June 3, 2022

5  out of  5
rating by Justin Masters
"Karla and Jay have been wonderful to work with! Doing business and making friends at the same time!"
We responded:
"Justin, thank you for the review! Also, thank you for insuring with State Farm in Knoxville."
Profile photo of Casie Dittmer

Casie Dittmer

June 2, 2022

5  out of  5
rating by Casie Dittmer
"Tina was Great with helping swith to state farm. And was great with helping me with quotes for all of our needs."
We responded:
"Thanks Casie! Also, thank you for switching over to State Farm for auto insurance."
Profile photo of Rhonda Lewin

Rhonda Lewin

June 2, 2022

5  out of  5
rating by Rhonda Lewin
"Tina is very helpful and does a great job!"
We responded:
"Thank you, Rhonda, for reviewing our Knoxville Iowa insurance office. We appreciate that you’ve trusted us with your insurance needs over the years!"
Profile photo of Sandy Best

Sandy Best

May 18, 2022

5  out of  5
rating by Sandy Best
"It seems we are always swapping out vehicles. Tina is awesome! Always friendly and provides fast service with new quotes, getting us temporary id cards, and any other changes we need."
We responded:
"Sandy, I am glad you have had good experiences with our State Farm Agency in Knoxville, IA. Thank you for reviewing our insurance agency!!"
Profile photo of Angie Wright

Angie Wright

May 17, 2022

5  out of  5
rating by Angie Wright
"Tina is always very helpful and makes all our experiences with State Farm positive."
We responded:
"Hi Angie, we really appreciate the positive feedback for our State Farm Insurance Agency. Thanks!"
Profile photo of Joseph Douglas

Joseph Douglas

May 13, 2022

5  out of  5
rating by Joseph Douglas
"I talked to Karla Baker about getting Home Renters Insurance. She was very detailed on going through the policy, what I had in the house and exactly what was covered. A year later on renewal she talked to me before renewing to make sure that all of the coverage I needed and the pricing was good for my budget."
We responded:
"Joseph, thank you for taking the time to review our Knoxville, Iowa State Farm Insurance agency. Also, thank you for trusting us with your Renter’s Insurance."
Profile photo of Carey Gilchrist

Carey Gilchrist

April 21, 2022

5  out of  5
rating by Carey Gilchrist
"Karla at State Farm made the switch from another insurance provider SO EASY ! I appreciate Karla’s friendly nature:) Karla is always easy to communicate with and I know she will provide me with solid advice regarding my insurance."
We responded:
"Carey, thank you for the kind words! We really appreciate that you trust us with your insurance needs, and I am glad you have had a good experience with Karla!!"
Profile photo of Trey Sathoff

Trey Sathoff

April 19, 2022

5  out of  5
rating by Trey Sathoff
"We have worked with Tina on our home/vehicle insurance needs and she has been stellar!"
We responded:
"Trey, I am so glad that you’ve had a positive experience with our State Farm office in Knoxville!! Thank you for taking the time to submit a review."
Profile photo of Lindsey Smith

Lindsey Smith

April 6, 2022

5  out of  5
rating by Lindsey Smith
"Best place for all of your insurance needs. Tina is great at her job and has excellent customer service skills. We have been with Jay for over 18 years with no complaints. Great job guys!"
We responded:
"Lindsey, thank you so much for the kind words! And, thank you for trusting your insurance needs with State Farm in Knoxville, Iowa!"
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donna jo pleima

March 21, 2022

5  out of  5
rating by donna jo pleima
"Highly recommend this office! Karla Baker always goes above and beyond!"
We responded:
"Thank you, Donna, for the review! I am happy to hear that you have had a good experience with our State Farm office In Knoxville, IA."
Profile photo of Justin & Jessica Metz

Justin & Jessica Metz

March 21, 2022

5  out of  5
rating by Justin & Jessica Metz
"Tina has been are go to since we switched to State Farm 5 years ago. She always makes sure we have enough coverage for the best rates. She never gets grumpy with my million questions and anytime I have needed something she has made it work! We highly recommend Tina if you are looking for a new agent. She is amazing!"
We responded:
"So happy to hear of the great experience you have had with Tina here at our State Farm office. Thank you for the review and thank you for trusting us with your insurance needs!!"
Profile photo of Tosha Quang

Tosha Quang

March 16, 2022

5  out of  5
rating by Tosha Quang
"Tina has been so helpful in getting us the right coverage & saving us money! Thank you"
We responded:
"Tosha, thank you for the review! We appreciate your choice to have your insurance with State Farm."
Profile photo of Jane Peterson

Jane Peterson

February 19, 2022

5  out of  5
rating by Jane Peterson
"Nice people. Very helpful. Great insurance company to work with."
We responded:
"Jane, we appreciate your kind words. Also, we’re thankful that you trust us here at State Farm in Knoxville with your insurance needs."