State Farm® Insurance Agent Jay Olson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Curt Swanson
May 1, 2026
"Friendly and knowledgeable help. Thanks for the quick response"
"Thank you, Curt, for the kind words. Our local Knoxville State Farm office appreciates the feedback! "
Larry Dursky
April 13, 2026
"Always professional and curtious."
"Thank you for the amazing review, Larry! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Terry Chapman
April 10, 2026
"I am from another part of the state and had a fender bender with a lady insured through Jay Olsen State Farm. A young lady named Madison helped by both phones and e-mail with prompt and very courteous service. Having to get your car repaired is a hassle but it's nice when it is made easier on the front end. Thank you Jay Olsen and staff!"
"Terry, thank you so much for the kind review! We hope your vehicle is repaired quickly so you can get back on the road. If we can be of further assistance, please let us know. "
Eddie Leavitt
March 20, 2026
"Great Service!!!"
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Lauren Cook
March 20, 2026
"They are easy to work with and always helpful whenever needed!"
"Lauren, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jay Olson’s Team is just a call or email away!"
Mandy VanderLinden
March 6, 2026
"They are super easy to deal with and return response is very prompt."
"Mandy, thank you for your wonderful review of State Farm Agent Jay Olson’s Team!"
Ricky Mincks
February 3, 2026
"Good people running this insurance business. Friendly folks. They know a thing or to about their business."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Tara Hall
December 11, 2025
"Jay was super helpful and his responses were so quick! Very easy to work with!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
Joe K
December 11, 2025
"I have been dealing with this office for insurance for about 5 years. It is nice to have someone local to talk with instead of someone in a call center. Folks here are quick and friendly every time I have to change my policy and they were honest and helpful when I was in an accident."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Kisha Jahner
December 5, 2025
"Jay Olson and his team is excellent to work with!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cindy Wisner
December 1, 2025
"Such friendly and professional service with this State Farm office! Jay and Tina have are wonderful to work with and have been so helpful. Highly recommend!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Krisi Kranz
November 12, 2025
"Have had nothing but great service from Jay Olson - State Farm office!!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Pam Singelyn
October 6, 2025
"I have been with State Farm since 1998. There was no doubt I was going to stay with State Farm when I moved home. The service Jay and his employees have provided, whenever needed, have been beyond excellent. They are always there to answer my questions, walk me through different situations and assist me in whatever way they can. Jay and his team ROCKS!!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Krissy Lefort
September 9, 2025
"Jay is so easy to work with and very reasonable in understanding our expectations for our insurance needs. Life insurance review was a breeze."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Lyndon Hinerman
September 3, 2025
"Fantastic customer service! Very helpful with any questions."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Carole Miller
August 20, 2025
"Jay and his office staff have always been helpful and courteous when I have had questions or needed their help submitting a claim, etc."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Old Iowan
August 4, 2025
"ALWAYS been taking GREAT are of me for a LOOOONG time now!!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Charlene Abbott
July 3, 2025
"My family has been with Jay for many years. He's quick responding to email. I prefer email vs talking on phone. He's great at explaining and giving all the options that fit your situation. My children adults now also use his services."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
D J
July 1, 2025
"Quick to answer questions via email. Always personable and friendly."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kallee Cupples
September 18, 2024
"I was lucky enough to work with Tina Shilling on getting my home insured. I was in a bind and needed insured quickly. Tina was quick to pick up my case and get me a quote. She was very thorough in her numbers and explanations. Throughout the whole process she was quick, efficient, and most importantly, kind. I would recommend her to anyone who is looking for insurance."
"Hi Kallee, thank you so much for the review of our local insurance agency. We appreciate your kind words and are grateful that you chose to insure with State Farm in Knoxville, IA."
Heidi S
October 31, 2022
"State Farm insurance was able to save me money from other insurance companies with my house and vehicles. Karla at the Knoxville office was awesome to work with and ran different quotes until we found the right one and the savings was better than my old company!!! Thanks State Farm and Karla!!!"
Greg Neimeth
October 3, 2022
"I have been with Jay Olson since moving to Iowa in 2008 and they have always been 100% great to work with no matter what the issue. I will never change insurance company and have been with State Farm 40 years."
"Greg, we really appreciate the review! Thank you for trusting State Farm with your insurance needs!"
Tracy Jansen
September 20, 2022
"I appreciate how Karla went above and beyond to assist me. She was prompt and pointed me in the direction I needed. She encouraged me to trust the process and empowered me. It was a pleasure working with her and I look forward to doing so again."
"Tracy, thank you for taking the time to review our local insurance agency. We appreciate you trusting us with your insurance needs!"
Jon Suntken
August 30, 2022
"Awesome service and communication!!!! Tina rocks!!!!"
"Hi Jon! We appreciate you taking the time to review our Knoxville, IA insurance agency."
Megan Armstrong
August 30, 2022
"Recently had some questions about coverage. Was very impressed at the amount of time and effort Tina put into providing me answers as well as options. Have always been pleased by the service I receive."
"Hi Megan. Thank you for taking the time to review our local insurance agency!"